Adobe agreements grow by accretion. A team adds Creative Cloud seats for a project, a department buys Acrobat Pro in bulk, an Analytics commitment is set high to win a discount, and three years later you renew all of it without ever checking who logged in.
Adobe has no reason to flag the seats sitting idle. The account team is measured on what you commit to next, not on what you actually use. That gap between entitlement and usage is where the money leaks, and it is almost always wider than finance expects.
The fix is not a guess. It is a clean read of real usage against real entitlement, product by product, followed by a plan to true down at the right moment in your contract.