Sector
Financial services
A national bank that received a formal Adobe audit notice asserting a large compliance shortfall across its Creative Cloud and Acrobat estate.
A buyer side engagement that took an Adobe audit from a seven figure opening claim down to a settlement near zero.
Published June 1, 2026
A national bank that received a formal Adobe audit notice asserting a large compliance shortfall across its Creative Cloud and Acrobat estate.
Adobe's audit team presented a shortfall with a seven figure price attached and pushed for a fast settlement at list price. The claim leaned on Adobe's own deployment scan and its reading of the usage definitions, with the bank given little time to respond.
We took control of the timeline so the bank responded on its terms, not under audit pressure.
We rebuilt the deployment position from the bank's own records and challenged every unproven figure.
We held Adobe to the usage definitions actually written into the agreement, not the auditor's version.
We resolved the remainder for a fraction of the claim and secured a written release of claims.
The bank closed the audit for a settlement near zero, down from the seven figure opening claim, with a clean release so the same claim could not return. The result was verified against Adobe's original demand.
They turned an audit we were told to just pay into a number we could actually defend, and then into almost nothing.
We will validate the claim, read your contract back to Adobe, and settle it down to what you actually owe. No savings, no fee on optimization work.
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