Case Study

How an Agency Reset Its Adobe Baseline With Benchmarking

A buyer side engagement that benchmarked a creative agency against its peers and used the gap to improve its Adobe discount by 19 points at renewal.

Published June 1, 2026

Sector

Agency

A creative agency running Adobe Creative Cloud across its entire studio, renewing on a rate set years earlier and never tested against what comparable agencies were paying.

Creative studio with designers working at large monitors
The situation

What Adobe wanted

Adobe proposed a renewal that carried the existing discount forward as if it were already competitive, with no reference point to show the agency how far its rate had drifted from the market.

What we did

The buyer side response

Benchmarked against peers

We compared the agency rate to verified pricing for agencies of similar size and product mix.

Quantified the gap

We turned the difference into a specific number of discount points the agency was leaving on the table.

Framed the ask with data

We built the renewal position around the benchmark so the request was evidenced, not asserted.

Held the line at close

We kept the benchmark in front of the seller through the final push to protect the new rate.

The verified outcome

A discount improved by 19 points

The agency renewed with its discount improved by 19 points against where it started, moving from a drifted legacy rate to one in line with peer benchmarks. The improvement was verified against the prior term rate and the original renewal quote.

Analyst comparing pricing data on a computer display
In their words

We had no idea how far behind the market our rate had slipped. The benchmark made the case for us.

Take the next step

Renewing Adobe without knowing the market rate

We will benchmark your pricing against real peer data and turn the gap into points of discount you can defend at the table.

Book a Negotiation Review Talk to an Expert

The Adobe Leverage Brief

One Adobe cost or negotiation teardown every week. Read by procurement and IT teams.